DISA Global Solutions is an industry-leading safety and compliance solutions provider with customers across the Globe since 1986 and more than 1,200+ Team members across more than 30 locations. When you join the DISA Team, you join an industry leader that more than 30% of fortune 500 companies use. With a rich history of IT innovation, we have more than 55,000 customers and complete more than 10 million orders each year. DISA is proud to be a “Top Workplaces” award winner across multiple locations in 2023. We offer competitive pay, a robust benefits package, and an exciting place to work. We have a collaborative and team-oriented culture with numerous opportunities for career advancement. We host monthly appreciation events, and our internal learning and development team provides the resources for employees to engage in continuing education and training. Job Summary: On-boarding New Vendors (Clinics) onto DISA Site Network. Performing Site Network Analysis to determine areas for Service Coverage. Essential Functions: Manage Site Network per Compliance protocols for Audits, Collector Errors (Fatal Flaws) following DOT Part 40 Regulations including DISA's Non-Regulated Drug Testing Policies and DISA’s Standards for Service Providers. Database Maintenance updating Clinic Services, Fees, and Demographic Changes. Manages and Maintains Clinic Collector Certifications (Drug Testing Services – Urine, BAT, Hair & Oral Fluid), Occupational Medical Licenses (DOT Physicals etc..) and MSA Contracts between DISA & vendors (Clinics). Assist Internal and External Customers with any Clinic Related Issues meeting Internal SLA Standards and DOT Part 40 Regulations. Required Knowledge, Skills & Abilities: Intermediate skill level in Microsoft Office Suite, particularly in Excel, Word & Outlook. Strong General Typing Skills. Strong Communication & Customer Service skills. Strong Multi-tasking skills. Clinic Customer Service Experience. Educational Requirements: High school diploma, or equivalent, and two (2) years related work experience. Work Schedule: 11:30am - 8:00pm EST Physical demands and Equipment Use: While performing the duties of this job the employee is regularly required to talk, hear, walk, sit, stand, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms. Employee must occasionally lift up to fifteen (15) pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The pay range for this position is listed below. Your actual pay rate will vary based on: Geography, Skill-Set and applicable Local and State Pay Practices. Any questions, please contact our DISA Recruiting Team at Recruitment.Recruitment@disa.com. EOE/M/F/Vet/Disability The pay range for this position is listed below. Your actual pay rate will vary based on: Geography, Skill-Set and applicable Local and State Pay Practices. Any questions, please contact our DISA Recruiting Team at Recruitment.Recruitment@disa.com. Job Pay Range $19.48 - $25.18 EOE/M/F/Vet/Disability ABOUT DISA GLOBAL SOLUTIONS Our Purpose Each year, we deliver more than 10 million results to 55,000 customers across the U.S. and Canada. We ensure their employee screening and compliance programs are effective and keep their employees safer. To us, it's not just a policy, it's a promise to help companies create safer, happier, and more productive environments for their employees. Since our founding in 1986, DISA has always been an innovator. We create cutting-edge solutions to solve compliance issues for the largest companies in the world. If you're passionate about doing your best work, working on projects that matter, and having fun along the way, we would love to meet you! Our People DISA employs 1,200 people across the United States and Canada. This means you benefit from a very stable company that is still nimble enough to be a technology innovator and provide an industry-leading customer experience. We're also still small enough that employees can stand out, have a path to grow, and can always reach out to their leadership teams. Our commitment to an inclusive hiring process has blessed DISA with an extremely diverse team that is highly respected in their fields. Women account for more than 69% of all employees and 58% of leadership. Additionally, DISA makes it a priority to promote from within and we are focused on employee development and growth throughout our organization.